Privacy Policy

updated: February 2020

PRIVACY POLICY

Testimonial Request respects the privacy of our Subscribers, Content Submitters, and other users who visit http://testimonialrequest.com/ (our “Website”). This policy (“Privacy Policy”) is intended to inform you of our policies and practices regarding the collection, use, and disclosure of any information we obtain about you based on your use of our Website. By visiting our website or using our Services, you agree to the terms of this Privacy Policy. Any capitalized terms not defined below will have the meanings set forth in our Terms of Service which can be found at http://testimonialrequest.com/

1. INFORMATION COLLECTED  The information we collect falls into two (2) categories: Personal Information and Non-Personal Information. “Personal Information” is information about you that is personally identifiable to you such as your name, address, e-mail address, phone number, and other non-public information that is associated with the foregoing.  “Non-personal information” is information that our technology collects in aggregate, without identify you including, your internet connection, the device you use to access our Website, and tracking data relating to your use of our Website.

 

The only time we collect “Personal Information” is when you voluntarily submit it through our Website or other Testimonial Request websites or Services, or when you send us an e-mail.  For example, certain forms and pages may allow you to submit information such as your name, email address, or other information in order to receive information about our Services or for other reasons.  When you choose to provide your information, you are agreeing to allow us to use your information for the purposes stated.  We value your information and pay close attention to how your Personal Information is used, stored, and shared.  We use your Personal Information sensibly and do not sell your personal information under any circumstances and only provide your personal information to third-parties in limited situations as provided below. 

Other “Personal Information” we may collect is from other sources like telephone to telefax numbers you provide to us.  We may add this information to the information we have already collected about you in order to improve solutions and services we provide. 

In addition to “Personal Information”, we may collect “Non-Personal Information.”  For example, as you navigate our website, certain passive information is collected, including your Internet Protocol address, browser type, and operating system. We also use cookies and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the solutions and information for which you searched and viewed. This type of information is collected to make our solutions and services more useful to you.

We may also ask you for or collect information about your company or organization. Any information about your company that is publicly accessible (such as information found on your website or through search engines or business information database services) will not be considered Personal Information and our use of that information may not be restricted in any way.

2. OUR USE OF YOUR INFORMATION  If you use our products or services to create or market a website, whether for yourself or another business or organization, the information and content of that website or marketing campaign will not be considered Personal Information; accordingly, we may freely use that information without restriction.  For example, in order to drive traffic to your website and to make your website easier to find, we may need to disclose keywords about your business, your business name, general and specific description about your business, information about your location, and information about your products and services to third-party services and to the general public. Additionally, unless otherwise restricted in a fully executed business agreement between you and us, we reserve the right to publish the website, marketing campaign, and/or a description of the products and services we are providing you in our online portfolio and news releases.

We use your Personal Information to create your account, to communicate with you about products and services you have purchased, to offer you additional products and services, to improve our services and personalize your experience with us, and to bill you.  We also use your Personal Information to the extent necessary to enforce our Terms of Service and other policies to prevent imminent harm to persons or property. 

We will not share your Personal Information with other businesses unless (i) necessary for us to perform or fulfill the products and services you order from us, or (ii) the business is providing products or services to us. We may use your Personal Information to provide you with electronic newsletters or promotional e-mails as well as information and offers about our products and services. However, you may “opt-out” at any time by following the unsubscribe instruction provided in the e-mail or replying with “unsubscribe” if no unsubscribe instructions are available.

We also use cookies so that our Website can remember you and provide you with the information you are most likely to need.  For example, when you return to our Website, cookies identify you and prompt the site to provide your username, so you can sign in more quickly.  Cookies also allow our Website to remind you of your past purchases and to suggest similar products and services.  Finally, we use information gained through cookies to compile statistical information about use of our Website, such as the time users spend at the site and the pages they visit most often.  Those statistics do not include Personal Information. 

We use Non-Personal Information to analyze statistical, demographic, and marketing information for product development and to understand usage and traffic trends, to customize your experience on our Website, and to gauge the effectiveness of our communications and marketing campaigns. 

  

3.  PROTECTION OF PERSONAL INFORMATION  We employ reasonable measures to maintain the security of your Personal Information. Unfortunately, regardless of the measures taken to secure your Personal Information, neither we nor any company, can guarantee the security of your Personal Information.  By using our Website, you acknowledge and agree that we make no such guarantee, and that you use our Website at your own risk.

 

4.  DISCLOSURE OF PERSONAL INFORMATION We do not sell, license, rent, or swap your Personal Information with third parties without your permission, except as set out in this Privacy Policy or required by law.  Also, we do not share Non-Personal Information.

   

In order to provide our Services to you, we may engage independent contractors and provide those independent contractors with access to your Personal Information.  Any contractors we engage are required to protect your Personal Information using procedures similar to ours.  Users of any Testimonial Request product or Service are not third-party beneficiaries to any contracts between us and independent contractors.

We also use third parties to maintain and store your Personal Information and to process any payment you make to us. These parties are required not to use your Personal Information other than to provide the services requested by us.

If another company acquires our company or assets, the acquiring company will possess your Personal Information collected by us and the acquiring company will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy.

We may disclose your Personal Information to attorneys, collection agencies, or law enforcement authorities to address contractual violations or illegal behavior.  Additionally, we may disclosure Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) to protect and defend the rights or property of us or users of our websites or our customers’ websites.

We will retain your information for as long as we provide you with Services.  We will also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

   5.  CHOICES REGARDING YOUR PERSONAL INFORMATION

Should you decide to stop receiving e-mail communications or newsletters from us, you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail or replying with “unsubscribe” if no unsubscribe buttons are available. If at any time you wish to subscribe to any communications from us, you may do so by contacting us at support@testimonialrequest.com.

 

Despite your indicated e-mail preferences, we may send you e-mails regarding updates to legal notices applicable to the account you created with us. From time to time, we may contact you by telephone to offer you products or services, which we believe may be valuable to you. Should you prefer not to receive such calls, please advise the representative who contacts you.

Furthermore, you may make changes to your Personal Information.  You may review and update your Personal Information utilizing our client portal.  On your client portal you can update and correct Personal Information, subscribe to and unsubscribe from email newsletters, and manage your delivery options and contact information.

6.  REGARDING MINORS Our website is a general audience website with content directed primarily at individuals over the age of 18.  Our website is not designed for minors under the age of 18.  We do not intend to gather Personal Information from children under the age of 18 and we will delete any such information that becomes known to us.

7.  LINKS TO OTHER SITES Our provision of a link to any other website location, includes websites we have created for third parties, websites we host for third parties, websites linked to in our portfolio, and content or blog is for your convenience and does not signify our endorsement of such other website or location or its contents.  We have no control over, do not review, and cannot be responsible for these outside websites or their content. Please be aware that the terms of our Privacy Policy do not apply to these outside websites.

8.  PRIVACY POLICY UPDATES We may modify the provisions of this Privacy Policy at any time by posting a new version on this page and sending you written notice of such modifications. The new version will become effective on the date of such notice.

9. CHOICE OF LAW If you choose to visit our website or use our products or services, any dispute over privacy is subject to this Privacy Policy as governed by the laws of the State of Florida.  By using our Website, you agree that any dispute over privacy must be resolved only through arbitration or litigation. The sole venue for litigation is Palm Beach County, Florida.

10.  CONTACT INFORMATION   Should you have any questions or concerns regarding this Privacy Policy, please contact us directly by calling (855) 200-4440, emailing us at support@testimonialrequest.com, or writing to us at Testimonial Request, Inc., 3225 McLeod Drive, Suite 100, Las Vegas NV 89121.

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